FAQS
| HOW LONG DOES IT TAKE FOR MY ORDERTO BE FINISHED AND SHIPPED? | ALL ORDERS TAKE AT LEAST 2-4 WEEKS TO BE FINISHED AND SHIPPED. *ANY DELAYS IN ORDERS WILL BE NOTIFIED TO THE CUSTOMER VIA EMAIL OR INSTAGRAM DM* |
| HOW MUCH AND HOW LONG DOES SHIPPING TAKE? | SHIPPING IS AN ADDITIONAL $6.99 TO ALL ORDERS, USPS MAIL. IT TAKES AT LEAST 2-5 BUSINESS DAYS FOR ORDERS TO BE DELIVERED. *ANY DELAYS IN PACKAGING WILL BE BASED ON THE MAIL CARRIER, USPS.* |
| I WOULD LIKE A CUSTOM ITEM, BUT IT IS NOT AVAILABLE ON THE WEBSITE. | PLEASE FEEL FREE TO CONTACT ME THROUGH DM, INSTAGRAM @CUSTOMBYENO, OR THROUGH EMAIL, CUSTOMBYENO@GMAIL.COM, FOR ANY OTHER SERIOUS INQUIRIES REGARDING ADDITIONAL CUSTOMIZABLE ITEMS. AN ORDER INVOICE WILL BE SENT TO THE CUSTOMER'S EMAIL FOR PAYMENT AND SHIPPING INFORMATION. |
| CAN I RETURN AND RECIEVE A REFUND FOR ANY ITEMS FROM MY ORDER? | RETURN AND REFUNDS ARE NOT AVAILABLE. DUE TO SPECIFIC CUSTOMIZATIONS TO EACH CUSTOMER, I WILL NOT BE ABLE TO ACCEPT RETURNS AND GIVE REFUNDS. *ONLY UNDER CERTAIN CONDITIONS ON MY BEHALF, REFUNDS WILL BE GIVEN* |
| SOMETHING IS PEELING UP FROM MY ITEM. WHAT DO I DO? |
PLEASE REFER TO THE MAINTANENCE AND INSTRUCTIONS ON THE CUSTOM BY ENO CARD PLACED WITH YOUR ORDER.
MAINTENANCE
TIPS & INSTRUCTIONS
EXPERIENCING PEELING?
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